Privacy policy

This privacy policy applies to DELIN BIONICS GmbH.

The protection of your privacy is important to us. We respect your personality and privacy and ensure that your personal data is protected and processed in accordance with the law.

Personal data are all details and information that relate to a specific or identifiable person. In addition to your contact details such as name, telephone number, address or e-mail address, this includes other details that you may provide to us.

With this data protection declaration, we inform you about which data we process from you, what we need this data for and how you can object to the data collection.

When we talk about processing your personal data in this privacy policy, we mean any handling of your personal data. This includes storage, processing, use, deletion, etc.

1. who is responsible for data processing?

DELIN BIONICS GmbH is responsible for the processing of your data. If you have any questions or suggestions regarding data protection, please contact us at any time.

Technopark Lucerne
Square 4
6039 Root D4

+41 41 790 01 08

2 Why do we collect personal data and how do we use it?

We are aware of how important it is for you to handle your personal data with care. All data processing is only carried out for specific purposes. These may result, for example, from technical necessity, contractual requirements, legal regulations, predominant interest, i.e. for legitimate reasons, or your express consent. We collect, store and process personal data to the extent necessary. For example, for the administration of the customer relationship, the provision of our services and products, the processing of orders and contracts, invoicing, answering questions and concerns, providing information about our products and services and their marketing, support in technical matters and the evaluation and further development of services and products.

What data is collected when using our website?

In principle, you can visit our Internet pages without having to provide any personal information. When you visit our website, the servers temporarily save each access in a log file. The following technical data is recorded and stored by our web hosting partner until automatic deletion after six months at the latest:

  • IP address of the requesting computer
  • Date and time of access
  • Internet page from which the access was made, if applicable with the search word used.
  • Name and URL of the retrieved file
  • the operating system of your computer (provided by the user agent)
  • Browser you use (provided by the user agent)
  • Device type in case of access by mobile phones
  • Transmission protocol used

The collection and processing of this data is used for system security and stability and for error and performance analysis as well as for internal statistical purposes and enables us to optimise our Internet offering.

The IP address is also used to preset the language of the website. In addition, it is evaluated together with other data in the event of attacks on the network infrastructure or other unauthorised or abusive use of the website for the purpose of clarification and defence and, if necessary, used in the context of criminal proceedings for identification and for civil and criminal action against the users concerned.

Finally, we use cookies and applications and tools based on the use of cookies when you visit our website. You will find more details on this further down in this data protection declaration.

4. links to other websites

This privacy policy only applies to the DELIN BIONICS GmbH website and not to third party websites. Our websites may contain links to other websites that may be of interest to you. However, due to the nature of the Internet, we do not guarantee the protection of your personal data on these websites and do not accept any responsibility for the content of other websites.

This privacy policy does not apply to linked websites that do not originate from DELIN BIONICS GmbH. Always exercise caution when opening a link to another website and read the privacy policy of that site.

What are cookies and when are they used?

In certain cases, we use cookies. Cookies are small files that are stored on your computer or mobile device when you visit or use one of our websites. Cookies store certain settings about your browser and data about exchanges with the website via your browser. When a cookie is activated, it can be assigned an identification number that identifies your browser and allows the information contained in the cookie to be used. You can set your browser so that a warning appears on the screen before a cookie is saved. You can also choose not to take advantage of personal cookies. In this case, certain services cannot be used.

6. how are tracking tools used?

We use the web analytics services of Google Analytics and other third parties for the purpose of demand-oriented design and continuous optimisation of our internet pages and our e-mail marketing.

Web analytics services
In connection with our Internet pages, pseudonymised usage profiles are created and small text files stored on your computer are used (see above "What are cookies and when are they used?"). The information generated by cookies about your use of this website is transmitted to the servers of the providers of these services, stored there and processed for us. In addition to the data listed above (see "What data is processed when you use our internet pages?"), we receive the following information as a result:

  • Navigation path that a visitor follows on the website.
  • Dwell time on the website or subpage
  • Subpage on which the internet page is left
  • Country, region or city from where access is made
  • End device (type, version, colour depth, resolution, width and height of the browser window)
  • Returning or new visitor
  • The information is used to evaluate the use of the internet pages.
7. google analytics

The provider of Google Analytics is Google Inc, a company of the holding company Alphabet Inc, based in the USA. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google Inc., the IP address will not be associated with any other data relating to the user.
Further information about the web analysis service used can be found on the Google Analytics website.

Browser plugin
Instructions on how to prevent the processing of your data by the web analysis service can be found at (link opens in new window).

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics

8. contact form

You have the option of using a contact form to get in touch with us. In doing so, the entry of certain personal data is mandatory (marked in the respective form):

We use these and other voluntarily entered data (such as title, address, telephone number and company) only to be able to answer your contact request in the best possible and personalised way.

9. how long will your data be kept?

Your data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected (e.g. within the framework of a contractual relationship). Deletion is replaced by blocking if there are legal or factual obstacles to deletion (e.g. statutory retention obligations).

10. what rights do you have in relation to your personal data?

You have the following rights in relation to your personal data:

  • You can request information about your stored personal data
  • You can request a correction, addition, blocking or deletion of your personal data
  • If you have set up a customer account, you can delete it or have it deleted
  • You can object to the use of your data for marketing purposes
11. data security

We use appropriate technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

We also take internal data protection very seriously. Our employees and the external service providers commissioned by us have undertaken to maintain confidentiality and to comply with the provisions of data protection law.

We take reasonable precautions to protect your information. However, the transmission of information via the Internet and other electronic means always involves certain security risks and we cannot guarantee the security of information transmitted in this way.

13. changes to this privacy policy

We reserve the right to amend and supplement this statement at any time and at our sole discretion. Please consult this statement regularly.

Last updated: April 2020

Third party cookies and tracking technologies

Solution Category Provider Address
Google Analytics Website analysis Google Inc. 1600 Amphitheatre Parkway
Mountain View, CA 94043
> Data protection
Google Web Fonts Web fonts Google Inc. 1600 Amphitheatre Parkway
Mountain View, CA 94043
> Data protection
Google Maps Map services Google Inc. 1600 Amphitheatre Parkway
Mountain View, CA 94043
> Data protection